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Eaton syslog does not showup in nagios logserver

Posted: Tue May 19, 2020 7:01 am
by deboermachines
We ran it to a problem with the receiving of syslog entries from a eaton networkcard over port 5544. We receive no syslog entries in the Nagios logserver. All other network devices report over 5544 with success. Eaton Netherlands tested the syslog function with the current trail-version of Nagioslogserver, and they had no issue at all. Could any one help me, because i do not know any other solution any more.

Re: Eaton syslog does not showup in nagios logserver

Posted: Tue May 19, 2020 2:50 pm
by cdienger
Is the Eaton card on the NLS server or is it a sending device? Is the sending device using UDP or TCP to send syslog?

Do you see data coming in from the device if you run a tcpdump on the NLS command line:

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yum -y install  tcpdump (or)
apt-get install tcpdump
tcpdump -i any -nnX port 5544 and host w.x.y.z
where w.x.y.z is the IP address of the sending device.

I'd also try running a nmap from the sending device if possible:

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nmap -p 5544 a.b.c.d
where a.b.c.d is the IP address of the NLS server.

If the NLS port is unreachable from the sending device then there is likely a firewall somewhere preventing the connection.

Re: Eaton syslog does not showup in nagios logserver

Posted: Wed May 20, 2020 8:42 am
by deboermachines
Thank you for the support information. I will look in to the steps and let you know about the results.

Re: Eaton syslog does not showup in nagios logserver

Posted: Wed May 20, 2020 2:07 pm
by cdienger
Sounds good. Please keep us posted :)