Nagios Support Forum

I am currently unable to edit or create new BPI groups in the Web UI. I can see the groups just fine, but when I attempt to edit or create a new BPI group, I just get a blank page. I'm running Nagios XI 5.6.13. I restarted the HTTPD and ran a tail of /var/log/httpd/error_log, but I didn't see any indicator of a BPI issue. I've tried this in Firefox and Chrome.

Typically blank pages indicate php errors, and it should show up in the apache error log. Are you using SSL? Perhaps your errors could be found in "/var/log/httpd/ssl_error_log". Do you see any error in the GUI, when you go to the BPI page?

Here's what I found in /var/log/httpd/ssl_error.log:
[:error] [pid 80237] [client ipaddress:53049] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20709389 bytes) in /usr/local/nagiosxi/html/includes/utils-xmlstatus.inc.php on line 709, referer: https://nagiosserver/nagiosxi/includes/ ... /index.php

You are running out of memory for some reason. Do you see any error in the GUI, when you go to the BPI page?

No errors, just a blank page if I attempt to create a new BPI group or edit an existing one.

How large is your BPI config? You may try to bump up the resource limits in your php.ini file by following the steps, outlined in the KB article below:

https://support.nagios.com/kb/article/n ... e-611.html

If this doesn't help, please open a new support ticket via our support center here:

https://support.nagios.com/tickets/

We may need to schedule a remote session to further troubleshoot the issue.

Updating the PHP settings worked. Thanks.

I am glad I could help!