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GSM-7 in SMS alerting

Posted: Fri Jun 05, 2020 11:16 am
by mbeebe
Hello,

I can't seem to find an answer to this: is Nagios XI using GSM-7 encoding for SMS alerts?

If not, is there any way to circumvent this limitation?

-- Mike Beebe

Re: GSM-7 in SMS alerting

Posted: Fri Jun 05, 2020 3:06 pm
by benjaminsmith
Hi Mike,

Text messages in Nagios XI are sent using the email to text message feature provided by the carrier. The outgoing email would be encoded by the email gateway, I would recommend reaching out to your carrier to see if those settings can be adjusted.

I hope that helps and let us know if you have further questions.

Reference:
Nagios XI How To Setup SMS Alerts

Re: GSM-7 in SMS alerting

Posted: Mon Jun 08, 2020 1:41 pm
by mbeebe
benjaminsmith wrote:Hi Mike,

Text messages in Nagios XI are sent using the email to text message feature provided by the carrier. The outgoing email would be encoded by the email gateway, I would recommend reaching out to your carrier to see if those settings can be adjusted.

I hope that helps and let us know if you have further questions.

Reference:
Nagios XI How To Setup SMS Alerts
Thanks; you may lock this thread.

-- Mike

Re: GSM-7 in SMS alerting

Posted: Mon Jun 08, 2020 2:55 pm
by benjaminsmith
Hi Mike,
Thanks; you may lock this thread.
Locking thread. Feel free to open another if you have any new questions.

Benjamin