Page 1 of 1

Nagios XI 5.7.0 - Update Issue

Posted: Wed Jun 10, 2020 9:53 am
by Branigan
Hi Team,

Can you kindly assist with an issue being experienced after updating Nagios Xi from 5.6.14 to 5.7.0

All "User" contacts have no access or sight to the Hosts and Services that they previously had access to.
No issues with Admin accounts.

Tried to view Notifications and see the following Error seen as a Normal "User": SQL Error [ndoutils] : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near *** at line **

Please assist.

Regards
Branigan.

Re: Nagios XI 5.7.0 - Update Issue

Posted: Wed Jun 10, 2020 2:26 pm
by scottwilkerson
We believe this to be a bug in 5.7.0

If you unzip the attached file and use it to replace /usr/local/nagiosxi/html/db/queries.inc.php it should resolve the issue
queries.inc.php.zip

Re: Nagios XI 5.7.0 - Update Issue

Posted: Wed Jun 10, 2020 3:49 pm
by Branigan
scottwilkerson wrote:We believe this to be a bug in 5.7.0

If you unzip the attached file and use it to replace /usr/local/nagiosxi/html/db/queries.inc.php it should resolve the issue
queries.inc.php.zip
Perfect, issue resolved :D

Thanks Scott.

Re: Nagios XI 5.7.0 - Update Issue

Posted: Wed Jun 10, 2020 3:52 pm
by scottwilkerson
Branigan wrote:
scottwilkerson wrote:We believe this to be a bug in 5.7.0

If you unzip the attached file and use it to replace /usr/local/nagiosxi/html/db/queries.inc.php it should resolve the issue
queries.inc.php.zip
Perfect, issue resolved :D

Thanks Scott.
Glad to help

Locking thread