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Fusion 4.1.8 not polling data from XI 5.7.1
Posted: Mon Jun 15, 2020 11:16 am
by GldRush98
I am trying to link a Fusion server to demo for a customer to our 2 XI servers.
Both XI servers are on 5.7.1 and both are showing the same behavior in that problems show up everything else shows pending. Both XI servers are running checks and working, but Fusion isn't able to get the stats. (The test fusion settings button on each server returns all green checks).
Is there a problem with Fusion talking to XI 5.7?
Re: Fusion 4.1.8 not polling data from XI 5.7.1
Posted: Mon Jun 15, 2020 2:51 pm
by GldRush98
I can confirm there is a problem with Fusion talking to XI 5.7.X
I fired up a 5.6.14 OVA image and my Fusion image was polling all data from it just fine.
I then deleted the server from Fusion and ran the XI upgrade to 5.7.1 on the VM. After the upgrade complete I then added the server back in to Fusion. Fusion was then unable to poll data from XI.
Re: Fusion 4.1.8 not polling data from XI 5.7.1
Posted: Tue Jun 16, 2020 1:05 pm
by lmiltchev
@GldRush98, the issue will be fix in the next release of Nagios XI. Meanwhile, you can fix the problem by downloading the zip file below:
utils-xmlstatus.inc.php.zip
unzipping the "utils-xmlstatus.inc.php" file, and placing it in the "/usr/local/nagiosxi/html/includes/" directory on your Nagios XI server, replacing the original file.
Note: Before doing that, you could backup your original file (just in case).
Code: Select all
cp -p /usr/local/nagiosxi/html/includes/utils-xmlstatus.inc.php /tmp
Make sure that you set up the permissions on the new file to be the same as on the "original" one, e.g. nagios.nagios 754.
Let us know if this helped. Thank you!
Re: Fusion 4.1.8 not polling data from XI 5.7.1
Posted: Thu Jun 18, 2020 8:23 am
by GldRush98
Yes, that seems to fix it, thanks for the file!
Re: Fusion 4.1.8 not polling data from XI 5.7.1
Posted: Thu Jun 18, 2020 9:21 am
by lmiltchev
I am glad I could help!