Service not going in hard state

Support forum for Nagios Core, Nagios Plugins, NCPA, NRPE, NSCA, NDOUtils and more. Engage with the community of users including those using the open source solutions.
Locked
shivangi
Posts: 32
Joined: Mon Mar 25, 2019 2:01 am

Service not going in hard state

Post by shivangi »

Hi team ,

My server's service was stopped for 11 hours but i did not receive any notification . I checked the logs for that day and found that service was critical but in soft state and didnot change into hard state .

check_attempts: 3
retry_interval: 2
normal _interval :2

Also when i see the last notification in status preview : it shows : N/A ( notification 1 )

Can you please help in this ?

Thanks in advance :)
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Service not going in hard state

Post by benjaminsmith »

Hi,

What version of Nagios Core are you using? There was a similar bug that was patched in 4.4.3:
* Fixed services in soft states sometimes not switching into hard states (#576) (Jake Omann)
See: https://raw.githubusercontent.com/Nagio ... /Changelog
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked