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Configuration of CCM -> Host/Service Summary of Nagios XI

Posted: Mon Jun 29, 2020 8:16 am
by przkuch
Hello guys.

At work I have my entire environment and customer environments configured by Core Config Manager.
Shouldn't this be visible already in Nagios XI?
I'm asking because I can't do reports or pull anything out to dashboards for this reason.
Shouldn't it be synchronized with each other?

Thanks in advance for the answer :)

Re: Configuration of CCM -> Host/Service Summary of Nagios X

Posted: Mon Jun 29, 2020 1:30 pm
by benjaminsmith
Hi @przkuch,

If it's running checks you should see the data in the dashboards and reports. What version of Nagios XI are you using and when did you notice this behavior.

Also, can you send us the system profile from this server and we'll take a look at the logs for any errors? Thanks, Benjamin

To send us your system profile.

Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.

Re: Configuration of CCM -> Host/Service Summary of Nagios X

Posted: Tue Jun 30, 2020 1:41 am
by przkuch
Hi @benjaminsmith
I've create a ticket -> #969260

Nagios XI version: 5.6.4
When i notice this? Almost from begin if im not wrong.
Nagios XI was preinstalled by another team, then it gave it to my team. So almost from begin i just was looking at Nagios Core web console, and in Nagios XI console, nothing appear.

Re: Configuration of CCM -> Host/Service Summary of Nagios X

Posted: Tue Jun 30, 2020 8:07 am
by scottwilkerson
przkuch wrote:Hi @benjaminsmith
I've create a ticket -> #969260

Nagios XI version: 5.6.4
When i notice this? Almost from begin if im not wrong.
Nagios XI was preinstalled by another team, then it gave it to my team. So almost from begin i just was looking at Nagios Core web console, and in Nagios XI console, nothing appear.
Great! A tech will continue in the ticket

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