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Receiving lots of alerts from Nagios-Xi

Posted: Thu Jul 02, 2020 12:30 am
by ssirnagiosadmin
We received a lots of alerts from Nagios-XI as below for all the services. Our inbox was getting full. But nagios was not sending the actual reason, where is the issue exactly. Please help us to find the root cause the issue.

State: CRITICAL
Info:
(Service check timed out after 60.01 seconds)

Re: Receiving lots of alerts from Nagios-Xi

Posted: Thu Jul 02, 2020 2:08 pm
by jbrunkow
Hello @ssirnagiosadmin!

Welcome to the Nagios Support forum. :D

It appears that check has timed out. However, there can be many reasons that a check will time out.First we will need to know what check Nagios is trying to execute. Navigate to the Configure section using the bar on top > click Core Config Manager under Advanced Configuration on the left pane > then click Services under Monitoring on the left > then click on the service specified in the notifications > and let us know what command is specified in the Command view part of the Service Management page under the Common Settings tab.

To help troubleshoot, you can also directly test the service check from the command line, to see if you get the same behavior. We have instructions on this procedure below. Please post the output for us to review.
TEST CHECK COMMANDS FROM TERMINAL

You may want to acknowledge the notifications so that you do not continue to get so many. Click on Mass Acknowledge under Incident Management on the home page.
CONFIGURING NOTIFICATIONS

It never hurts to send ( PM ) us a profile either! We can find lots of information about your system in there. You can download the profile by navigating to System Profile under System Config on the left pane > and clicking the Download Profile button on that page.