Page 1 of 1
something goes wrong with HomeDashboard after log in
Posted: Thu Jul 02, 2020 2:27 am
by ahm002
There comes out this error message after log in,sometimes.It will become normal after opening a new browser or trying re-login several times.
homedashboarderror.png
actually,we change default home dashboard to access nagvis pictures by different users.
any suggestion to solve this problem?
thanks.
Re: something goes wrong with HomeDashboard after log in
Posted: Thu Jul 02, 2020 2:30 pm
by jbrunkow
I believe you are getting that error because XI is trying to display Nagvis through an iframe on that page, but it may be requiring authentication or forcing SSL.
Does it do this in every browser, or just some of them? You may want to try clearing your browser cache or toggling off certain extensions\plugins in the browser to see if they are blocking it.
Are you able to view the page when you click "Open this content in a new window"? If so, does the page you reach resolve to an http or https address?