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Error while installing Nagios XI on Cent OS: ERROR: Subcomp

Posted: Tue Jul 21, 2020 2:10 pm
by rajesh_kohmu
Hello Guys,

We are trying to install Nagios XI on CentOS. While installing we are facing issue at the time of dependencies install as follows:

INSTALL: wkhtmltox is being installed...
--2020-07-21 20:34:40-- https://assets.nagios.com/downloads/nag ... x86_64.rpm
Resolving assets.nagios.com (assets.nagios.com)... x.x.x.x, xxxxxx1
Connecting to assets.nagios.com (assets.nagios.com)|x.x.x.x|:443... failed: Connection timed out.
Connecting to assets.nagios.com (assets.nagios.com)|2|:443... failed: Network is unreachable.
ERROR: Subcomponent 'wkhtmltox' installation failed - exiting.
Subcomponents installation failed - exiting
RESULT=1

Steps tried:

Manually installed wkhtmltox, but still the installation is picking up the install step.
IPV6 was disabled, enabled it but still same issue.
Checked in install script to find where it is trying to invoke rpm and install, but could not find any in install script.

Can someone please help on the above error please?

Thanks, :?

Re: Error while installing Nagios XI on Cent OS: ERROR: Subc

Posted: Tue Jul 21, 2020 5:01 pm
by jbrunkow
Are you able to reach assets.nagios.com from that system?

Code: Select all

ping -c 1 assets.nagios.com
I believe that package is part of the EPEL rpm. If you're looking for the spot that the script is failing at, it is probably after the fullinstall script runs the 0-repos script on line 166, then that tries to install EPEL.

Code: Select all

yum install epel-release -y

Re: Error while installing Nagios XI on Cent OS: ERROR: Subc

Posted: Mon Jul 27, 2020 8:13 am
by rajesh_kohmu
Issue is resolved.. Thank you :)

Re: Error while installing Nagios XI on Cent OS: ERROR: Subc

Posted: Mon Jul 27, 2020 2:15 pm
by benjaminsmith
Issue is resolved.. Thank you :)
Excellent! We'll go ahead and close this out but feel free to open another if you have any new questions.