Notifications per host, per service
Posted: Thu Jul 23, 2020 12:33 pm
Hello,
Say we have 500 hundred devices of 1 type around the world and we want to have notifications based on country orientation. The problem we face is this.
We have created 1 service for example that checks the memory of all 500 hundred devices, but if a threshold is passed, we only want the team of the country the device belongs to to be notified.
We cannot define the contact on the service as it will receive alerts for all countries, and we cannot define the contact on the host because it will then receive all alerts for that specific device!! (Yes, some services need to go to different teams of the same country)
Anyone has faced something similar or can provide a solution?
I know that if I had 1 service per device, I could bulky do it, but unfortunately this is not the case as the services have already been created.
Thanks
Say we have 500 hundred devices of 1 type around the world and we want to have notifications based on country orientation. The problem we face is this.
We have created 1 service for example that checks the memory of all 500 hundred devices, but if a threshold is passed, we only want the team of the country the device belongs to to be notified.
We cannot define the contact on the service as it will receive alerts for all countries, and we cannot define the contact on the host because it will then receive all alerts for that specific device!! (Yes, some services need to go to different teams of the same country)
Anyone has faced something similar or can provide a solution?
I know that if I had 1 service per device, I could bulky do it, but unfortunately this is not the case as the services have already been created.
Thanks