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NLS failed to login
Posted: Mon Jul 27, 2020 12:50 am
by cdcsysadmin
after a disk full occur , tried and completed the root / expand but the web login still failed
also tried to restore backup but no luck , can I schedule a remote support to diagnose?
Re: NLS failed to login
Posted: Mon Jul 27, 2020 4:11 pm
by benjaminsmith
Hi,
Let's get a support ticket opened on this for faster resolution.
https://support.nagios.com/tickets/
Also, if you're able to generate a system profile, please attach it to the ticket. Run the following from the terminal:
Code: Select all
/usr/local/nagioslogserver/scripts/profile.sh
It will generate a file called system-profile.tar.gz in /tmp.
Thanks, Benjamin
Re: NLS failed to login
Posted: Mon Aug 03, 2020 10:54 pm
by cdcsysadmin
Hi Benjamin,
i created a ticket #542941 and try to run few command but still cant help , could you please help to follow?
Re: NLS failed to login
Posted: Tue Aug 04, 2020 2:31 pm
by benjaminsmith
Hi,
I just reviewed the ticket, can you follow up to the reply from the support tech in the ticket? We try to keep one ticket or post per issue to best focus our efforts.
Thanks,
Benjamin