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Added new Fused XI Server not polling
Posted: Mon Aug 03, 2020 12:54 pm
by blariv
hi
added my 4th server in, this one isnt polling. I can connect to it w/ the fused key and the logs will only ever say poll_master(): Server using polling interval 200 from this instance. I have my polling intervals staggered from 200 to 500 sec. it is Nagios XI 5.6.14.
Re: Added new Fused XI Server not polling
Posted: Tue Aug 04, 2020 3:32 pm
by jbrunkow
This could be caused by a timeout or incorrect credentials.
To increase your
Live Data timeout, navigate to
Admin using the bar on top > click
System Settings under
System Configuration on the left pane > click the
Data & Polling tab > and set a higher value for
Live Data Timeout. You may also want to increase your
Polling Interval if the server is exceptionally large.
Can you please double check that the credentials are correct for that server as well?
Do you see anything in the following error logs?
Code: Select all
/usr/local/nagiosfusion/var/poller.log
/var/log/httpd/access_log
/var/log/httpd/error_log
Is there any feature of your network, such as a
proxy or
firewall, that might interfere with the connection between
Fusion and
Nagios? To test this, you could perform an
nmap scan of
Fusion from
Nagios (or vice versa).