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Not Receiving Nagios Alerts

Posted: Sat Aug 08, 2020 9:03 am
by RIDS_I2MP
Hi Team,

We have added respective mail ID's to where nagios alerts should be sent.
However it is seen that none of the Mail Id's are receiving Nagios Alerts.

Kindly let us know the reason behind this and solution for this.

Re: Not Receiving Nagios Alerts

Posted: Mon Aug 10, 2020 11:22 am
by jbrunkow
An alert will not necessarily generate a notification in Nagios. I encourage you to double check the notification preferences and alert settings for the user and contact you are having trouble with, then run a test of the notification you are having trouble with. Please refer to the following document for more detailed instructions on how to configure users and contacts to receive notifications and alerts, and the distinctions between those things.
Notifications in Nagios XI

If you click on your name in the top right of XI > click Notification Preferences under Notification Options > what do you see? Is Enable notifications checked? What is checked under the Email tab? Click Send Test Notifications under Notification Options to send a test.