Nagios Support Forum

We've been working on an event management integration in one of our Nagios XI lab instances with ServiceNow and had some data processing settings configured in the ndomod.cfg file in 5.6.6. Since we are upgrading to 5.7.2 is there a new file these settings will need to be configured in?

These are the instructions from ServiceNow we configured:

10. The Nagios metrics connector uses the servicechecks and hostchecks tables inthe Nagios XI system to pull metrics data. If data is not flowing into theservicechecks and hostchecks tables in the Nagios XI system, complete thefollowing steps. For more information about configuring the Nagios XI server touse individual options instead of data_processing_options, see NDOUtils - Data Processing Options in ndomod.cfg inthe Nagios Support Knowledgebase. a. On the Nagios server, edit the file /usr/local/nagios/etc/ndomod.cfg.
b. Comment out the data_processing_options line by adding '#' at thebeginning of the line:
#data_processing_options=67108669

c. Paste the following snippet after the line you just commentedout:
acknowledgement_data=1
adaptive_contact_data=1
adaptive_host_data=1
adaptive_program_data=1
adaptive_service_data=1
aggregated_status_data=1
comment_data=1
contact_status_data=1
downtime_data=1
event_handler_data=1
external_command_data=1
flapping_data=1
host_check_data=0
host_status_data=1
log_data=1
main_config_data=1
notification_data=1
object_config_data=1
process_data=1
program_status_data=1
retention_data=1
service_check_data=0
service_status_data=1
statechange_data=1
system_command_data=1
timed_event_data=0

d. Save the file.
e. Restart the Nagios service:
service nagios restart

Reference: https://docs.servicenow.com/bundle/orla ... nectr.html.

Hi Megan,

This is a good question. Since we've updated the backend database utility in 5.7.x. The new configuration file can be found at /usr/local/nagios/etc/ndo.cfg.

If this is a test system, please let me know if it the behavior is the same in 5.7.2 If not or you're unable to test it, I'd like to follow up with the developer on this question to get some confirmation on the data processing options in ndo3.

Benjamin

Hi Benjamin,

Just following up... we did do a test on this and the behavior appeared to be seamless. When we upgraded from 5.6.6 to 5.7.2 all the data processing options we added to the ndomod.cfg automatically copied over to the ndo.cfg and the metric data continued to feed into ServiceNow.

Thanks!

HI Megan,

Just following up... we did do a test on this and the behavior appeared to be seamless. When we upgraded from 5.6.6 to 5.7.2 all the data processing options we added to the ndomod.cfg automatically copied over to the ndo.cfg and the metric data continued to feed into ServiceNow.

That's good to hear. Thanks for update on this and have a great weekend!