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How to stop alerting for a specific service 00:00-03:00

Posted: Tue Sep 01, 2020 2:41 pm
by gkrupitsky
Hi team,
How to stop alerting for a specific service during specific time only, without interrupting the general alert service.
Let's say I do not want to get a certain alert I am getting during a time period only, without affecting the entire alert schema.

The question is how to drill down to a specific alert, and disable only this specific alert during specific time.

Re: How to stop alerting for a specific service 00:00-03:00

Posted: Tue Sep 01, 2020 3:03 pm
by gkrupitsky
Example of alerts I wish to stop without affecting all alerts for a specific time period

Re: How to stop alerting for a specific service 00:00-03:00

Posted: Wed Sep 02, 2020 2:41 pm
by jbrunkow
You can achieve this by adjusting the time period options on the contact for that notification. Navigate to the Configure section of XI using the top bar > click Core Config Manager under Advanced Configuration on the left pane > then click Contacts under Alerting > click on the relevant contact > select the Alert Settings tab > and there you will see options to change whether Host Notifications [are] Enabled and for what Host Notifications Timeperiod.