Page 1 of 1

all Client show CPU/Memory/Disk Usage UNKNOWN error

Posted: Wed Sep 02, 2020 4:51 am
by anchen
Hi sir,

I use trial Nagios XI and deploy to my some Linux hosts.
All Linux is up but show all CPU/Memory/Disk Usage UNKNOWN error.
Could you help me and training me how to debug it?


10.111.40.105View service status details for this host CPU Usage Unknown 4h 19m 0s 5/5 2020-09-02 17:48:49 UNKNOWN: An error occured connecting to API. (Connection error: '[Errno 111] Connection refused')
Disk Usage on / Unknown 4h 18m 7s 5/5 2020-09-02 17:47:20 UNKNOWN: An error occured connecting to API. (Connection error: '[Errno 111] Connection refused')
Memory Usage Unknown 4h 17m 6s 5/5 2020-09-02 17:47:49 UNKNOWN: An error occured connecting to API. (Connection error: '[Errno 111] Connection refused')
Swap Usage Unknown 4h 16m 7s 5/5 2020-09-02 17:48:59 UNKNOWN: An error occured connecting to API. (Connection error: '[Errno 111] Connection refused')
User Count Unknown 4h 15m 2s 5/5 2020-09-02 17:49:51 UNKNOWN: An error occured connecting to API. (Connection error: '[Errno 111] Connection refused')


Thanks!

Re: all Client show CPU/Memory/Disk Usage UNKNOWN error

Posted: Wed Sep 02, 2020 4:15 pm
by benjaminsmith
HI @anchen,

Thanks for joining the community forum. What agent did you install on the LInux host, NCPA? If so, make sure you have the correct token in your check command.

Here's the NCPA setup doc:
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

Re: all Client show CPU/Memory/Disk Usage UNKNOWN error

Posted: Wed Sep 02, 2020 8:31 pm
by anchen
Hi benjaminsmith,

I use deploy agent to install NCPA agent.
Don't use manual install agent.
So I don't know root cause in where.


Thanks!
Andy