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Unable to load system information
Posted: Wed Sep 02, 2020 1:01 pm
by brandon-verrette
Hello,
My cluster is currently on 2.1.7.
When I try to access some of the system information under the "Admin" tab, I get "The page isnt working , Server is currently unable to handle this request. HTTP error 500"
I can reach the "Admin Overview" however can not select "Cluster status" or "Index Status".
I Am able to reach "Instance Status", "Snapshots & Maintenance", "System Status", and "Command Subsystem" with no issues.
Re: Unable to load system information
Posted: Thu Sep 03, 2020 10:34 am
by cdienger
Try increasing the memory limit in php.ini to 2048M(
https://support.nagios.com/kb/article.php?id=132) and if there are still issues after that, please provide a profile and a copy of the nagioslogserver index. Please PM both to me.
A profile can be gathered under Admin > System > System Status > Download System Profile or from the command line with:
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/usr/local/nagioslogserver/scripts/profile.sh
This will create /tmp/system-profile.tar.gz.
Note that this file can be very large and may not be able to be uploaded through the system. This is usually due to the logs in the Logstash and/or Elasticsearch directories found in it. If it is too large, please open the profile, extract these directories/files and send them separately.
I'd also like to get a copy of the current settings index. This can be gathered by running:
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curl -XPOST http://localhost:9200/nagioslogserver/_export?path=/tmp/nagioslogserver.tar.gz
The file it creates and that we'd like to see is /tmp/nagioslogserver.tar.gz.
Re: Unable to load system information
Posted: Mon Sep 21, 2020 2:22 pm
by brandon-verrette
Increasing the memory limit in PHP.ini resolved the issue. Thank you for your help
Re: Unable to load system information
Posted: Mon Sep 21, 2020 2:26 pm
by scottwilkerson
brandon-verrette wrote:Increasing the memory limit in PHP.ini resolved the issue. Thank you for your help
Great!
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