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no service configured

Posted: Thu Sep 03, 2020 9:24 am
by abadird
as we try to add monitoring either to linux servers or mongodb the process hangs indefinitely (same for Deploy Agents). We have not successfully deployed an agent yet. The firewall has ports (80 443 161 162 22 21 5667) open on the Nagios server. The target host has had the firewall/iptables turned off. The logs don't seem to notice that this is occurring. The target machine sees no network traffic from the Nagios host.

Knowing where to look for the errors will help, we see no errors anywhere. All logs mentioned in the Nagios pdf on logs do not contain messages regarding these steps. How can we add agents or see errors from agent deploys?

Re: no service configured

Posted: Fri Sep 04, 2020 9:52 am
by benjaminsmith
Hi @abadird

It almost seems like the GUI is hanging. Upon failure, you should receive a message with some information to help troubleshoot. Does it ever get to the following screen?
deploy-agent-errror.png
If not, let's check the Apache logs for any errors, there may be a memory or timeout issue here. Run the command below to watch the logs and then try to deploy an agent once more.

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tail -f  /var/log/httpd/error_log /var/log/httpd/ssl_error_log
Lastly, it's worth double checking the connectivity.

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ping <ipaddress>
nmap <ipaddress>