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Notification Interval ignored

Posted: Thu Sep 24, 2020 12:16 pm
by vmesquita
Hello,

Notification interval configuration seems to be ignored in Nagios 5.7.3 causing it to send notifications according to check interval (tons of emails). This is a service configuration:
service config.PNG
service config 2.PNG
However emails are being sent every 5 minutes (which is check interval):

Date: Thu, 24 Sep 2020 14:01:09 -0300
To: <xxxx>
From: Nagios XI <xxx>
...
Date: Thu, 24 Sep 2020 13:56:14 -0300
To: <xxxx>
From: Nagios XI <xxx>
...
Date: Thu, 24 Sep 2020 13:51:12 -0300
To: <xxxx>
From: Nagios XI <xxx>

Re: Notification Interval ignored

Posted: Fri Sep 25, 2020 12:38 pm
by benjaminsmith
Hi,

If there was an error in the configurations it would revert back to the last known good configuration snapshot. Run through the following steps in Configure > CCM > Tools > Config File Management

1. Delete Files
2. Write Files
3. Verify Files ( if you see any errors follow the message to correct and repeat steps 1-3 until it passes)
4. Restart Nagios Core

Once you apply the configuration, then open up the following file:

Code: Select all

/usr/local/nagios/var/objects.cache
Then search for this service and double-check the notification interval. Let me know if you're able to resolve the issue.

Benjamin

If not please send me your system profile along with the exact name of this server.

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.