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Re: Tactical Summary Reporting host in pending state

Posted: Thu Oct 08, 2020 2:23 pm
by bpennin
3rd of five

Re: Tactical Summary Reporting host in pending state

Posted: Thu Oct 08, 2020 2:24 pm
by bpennin
4th of 5

Re: Tactical Summary Reporting host in pending state

Posted: Fri Oct 09, 2020 6:16 am
by bpennin
5th

Re: Tactical Summary Reporting host in pending state

Posted: Fri Oct 09, 2020 9:48 am
by ssax
There were some XML bugs in XI 5.7.0-5.7.1, I would upgrade to XI 5.7.3 and test. If that doesn't fix it, it's likely the new NDO3 that is causing the issue.

Attach your /etc/php.ini as well.

Please PM me a copy of your profile from your XI server so I can investigate, you can download it from Admin > System Profile by clicking the Download Profile button.

Re: Tactical Summary Reporting host in pending state

Posted: Tue Oct 13, 2020 7:29 am
by bpennin
Profile and php.ini from the Fusion server and Nagios XI server. Note - I had to back level the NDO to 2.x due to it not working after the upgrade. I hesitate to move to 2 or 3 due to the same problem being reported. Do you have any insight on that?

Re: Tactical Summary Reporting host in pending state

Posted: Tue Oct 13, 2020 7:59 am
by bpennin
php.ini from Fusion

Re: Tactical Summary Reporting host in pending state

Posted: Tue Oct 13, 2020 8:01 am
by bpennin
PHP.INI from Nagios XI

Re: Tactical Summary Reporting host in pending state

Posted: Tue Oct 13, 2020 4:34 pm
by ssax
That's entirely up to you, I would upgrade to XI 5.7.3 and then re-downgrade your NDO3 back to NDO2. Or you can wait to upgrade to XI 5.7.4 when it comes out which will leave your NDO2DB downgrade in place (this was a development decision).

If you go to XI 5.7.2 or 5.7.3 you'll need to re-downgrade NDO3 back to NDO2DB, if you go to XI 5.7.4 it will leave you downgraded.

Re: Tactical Summary Reporting host in pending state

Posted: Wed Oct 14, 2020 7:46 am
by bpennin
Did you see anything in the profile or php.ini files?

Re: Tactical Summary Reporting host in pending state

Posted: Wed Oct 14, 2020 4:50 pm
by ssax
They both look good, given that you already have NDO3 downgraded to NDO2DB on this system (I verified in the profile) you'll need to upgrade to XI 5.7.3 (and then re-downgrade NDO3 back to NDO2DB) and see if that resolves it for you or wait until XI 5.7.4 is released and upgrade to that.

If you decide to go to XI 5.7.3 first, you can use these downgrade instructions after you've upgraded to XI 5.7.3:

Run these commands as root:

Code: Select all

systemctl stop nagios
cd /tmp
rm -rf /tmp/nagiosxi
wget https://assets.nagios.com/downloads/nagiosxi/5/xi-5.6.14.tar.gz
tar zxf xi-5.6.14.tar.gz
cd /tmp/nagiosxi
./init.sh
cd /tmp/nagiosxi/subcomponents/ndoutils
./install
systemctl enable ndo2db
systemctl start ndo2db
Then edit your /usr/local/nagios/etc/nagios.cfg and make sure this line is uncommented:

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broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg
Make sure all occurrenes of this line are commented:

Code: Select all

#broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg
Then start the nagios service:

Code: Select all

systemctl start nagios