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Cannot receive SMS alert when host/service critical

Posted: Tue Oct 13, 2020 9:55 pm
by dimsum
Hi,

As we cannot don't receive the sms alert when host/service down automatically but email still working well, we use SMS Eagle as the gateway with scrip command send. we have tested manually from shell console sms working well but just wonder why it does not work to the host/service notification.

Please see the notification report via the attachment for manually test SMS to phone number working

Re: Cannot receive SMS alert when host/service critical

Posted: Thu Oct 15, 2020 4:49 pm
by benjaminsmith
Hi,

Going to lock this one up since you posted this to the customer forum.