Page 1 of 1
Nagios XI automated Upgrade to 5.7.4 fails
Posted: Mon Oct 19, 2020 10:18 am
by btayl
Nagios XI automated Upgrade to 5.7.4 fails on machine that I upgraded to PHP 7 using Nagios instructions
https://support.nagios.com/kb/article/n ... 7-860.html
Re: Nagios XI automated Upgrade to 5.7.4 fails
Posted: Tue Oct 20, 2020 9:28 am
by dchurch
Hi!
Can you provide us more information?
- How does it fail - what are you seeing that makes you think it failed?
- Can you log into the Nagios XI through the web interface?
- Are you getting any error messages in your web browser? Error emails from Nagios XI?
Please upload:
- /usr/local/nagiosxi/tmp/upgrade.log
- A system profile zip by going to Admin => System Profile (in the left menu), then clicking the blue button
Re: Nagios XI automated Upgrade to 5.7.4 fails
Posted: Thu Oct 22, 2020 6:30 am
by btayl
It never stopped running when you look in the browser it just shows that it is upgradeing
/usr/local/nagiosxi/tmp/upgrade.log is blank
I did a restore from backup to get rid of the upgrade showing that the upgrade is running and did a manual upgrade
cd /tmp
wget
https://assets.nagios.com/downloads/nag ... est.tar.gz
tar -xzvf xi-latest.tar.gz
cd nagiosxi
./upgrade
and restarted httpd
and that works
Re: Nagios XI automated Upgrade to 5.7.4 fails
Posted: Thu Oct 22, 2020 11:07 am
by dchurch
Sounds like that worked. Let us know if you have any related questions or if we're okay to lock this up and mark it as resolved.