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Notification Tab Empty but getting Notifications
Posted: Tue Oct 20, 2020 10:50 am
by aiqbal88
Notification tab is not getting updated. We keep on getting alerts from the servers but when i check those servers, those servers do not have any issues. under alert tab i do see some issues but those notifications do not match alert tab
Re: Notification Tab Empty but getting Notifications
Posted: Wed Oct 21, 2020 10:38 am
by benjaminsmith
Hi,
The Nagios process might be running normally here but the results are not getting posted to the database as expected. Please log into the Nagios Core interface by going to the following URL, and let me know if you observe a discrepancy in results between the Core and XI interfaces.
Also, when did you started to notice the is behavior (e.g after upgrade or other changes)?
Nagios Core Interface ( log in with nagiosadmin account)
Lastly, please attach a system profile to the thread and we'll check the logs as well. Thanks, Benjamin
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button