Nagios Support Forum

XI ver 5.7.4, NCPA ver 2.2.2, check_ncpa.py ver 1.2.3

All of my disk check commands are stuck. When run from the GUI with "-t 'token' -P 5693 -M 'disk/logical/D:|' -w 85 -c 95" I get a response of "UNKNOWN: The node (D:\/) requested does not exist." (I can understand if this is an over-escaping problem in the GUI). When run from the CLI it works properly. The problem is, all the disk checks are stuck. None of them are updating, and new disk checks just sit there for days without completing their checks.

Hi @tsawyer,

A few questions to help us narrow this down. Is this specific to just NCPA checks and when you run the check command from the CLI, do you get the "UNKNOWN: The node (D:\/) requested does not exist" message or something else?

The problem is, all the disk checks are stuck. None of them are updating, and new disk checks just sit there for days without completing their checks.

This might be an issue with the database not updating properly. When you navigate to the Nagios Core interface at: Do you see incoming check results being processed or the same error message?

Lastly, please attach a system profile to the thread for us to review. Thanks, Benjamin

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button