Comments in email notification without being ACK'd
Posted: Thu Nov 19, 2020 2:47 pm
We are trying to setup custom fields in email notifications. I read the article below and I was able to configure "Notes" to be displayed, however if I am reading correctly "Comments" will not be able to be displayed in an email notification if %type% is acknowledgement. The hope was that we could add a comment in the section that would be included in the notification prior to them potentially being ACK'd
Can this be done by specifying the comments section as a different variable?
https://assets.nagios.com/downloads/nag ... iables.pdf
Desired Process Flow-
User adds a comment using the web UI (Command, Add Comment)
Comment is added, if someone is checking and a service did not alarm they can read the comment
If the service does go into a HARD state. Comment is included in the email
Can this be done by specifying the comments section as a different variable?
https://assets.nagios.com/downloads/nag ... iables.pdf
Desired Process Flow-
User adds a comment using the web UI (Command, Add Comment)
Comment is added, if someone is checking and a service did not alarm they can read the comment
If the service does go into a HARD state. Comment is included in the email