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Nagios XI License keeps going into trial
Posted: Mon Nov 23, 2020 9:43 am
by emartine
My NagiosXi license continues to go into trial mode. Last night the license had dissapeared and I had to re-enter it. This morning the same thing occurred. Any idea why this is happening?
Re: Nagios XI License keeps going into trial
Posted: Mon Nov 23, 2020 10:37 am
by emartine
Happened again a few minutes ago.
Re: Nagios XI License keeps going into trial
Posted: Mon Nov 23, 2020 5:29 pm
by scottwilkerson
emartine wrote:My NagiosXi license continues to go into trial mode. Last night the license had dissapeared and I had to re-enter it. This morning the same thing occurred. Any idea why this is happening?
Can you PM me the last 6 chars of the license key you are using?
Thanks
Re: Nagios XI License keeps going into trial
Posted: Mon Nov 23, 2020 5:49 pm
by emartine
Done.
Re: Nagios XI License keeps going into trial
Posted: Mon Nov 23, 2020 5:59 pm
by scottwilkerson
emartine wrote:Done.
I looked up the license and all seem fine there
What version of XI is this server?
Is it activating fine once you enter it?
Re: Nagios XI License keeps going into trial
Posted: Tue Nov 24, 2020 9:55 am
by emartine
Activates fine. It shows that it expires in 284 days but it doesn't last long. It is version 5.6.3
Re: Nagios XI License keeps going into trial
Posted: Tue Nov 24, 2020 10:06 am
by scottwilkerson
Is there any database reverting going on or any type of automation that could be changing options
Re: Nagios XI License keeps going into trial
Posted: Tue Nov 24, 2020 10:14 am
by emartine
Not that I am aware of.
Re: Nagios XI License keeps going into trial
Posted: Tue Nov 24, 2020 11:19 am
by scottwilkerson
moving to the ticket you have open
Locking thread