Nagios Support Forum

Hello we are trying to pull in our network devices from Nagios NA via "Integrating nagios network analyzer with nagios xi and nagios core" however after running the wizard on nagios XI the new object states "UNKNOWN - Error occurred while running the plugin" any ideas?

Are you using HTTP or HTTPS to access the XI web UI when you see this error?

I've seen this problem before when using HTTPS for XI but HTTP for NNA. Enabling HTTPS on NNA should fix it if this is the problem. https://assets.nagios.com/downloads/nag ... alyzer.pdf has the steps to enable it.

Hello we are utilizing https under the Nagios Network Analyzer Integration sections. Any other ideas?

Get the full command that the service depends on by editing the service under Configure > Core Config Manager > Monitoring > Services, and clicking the 'Run check command'. Try running this command directly on the XI command line as the nagios user(switch to nagios with the command 'su - nagios'). Please send me, via a private message, a screenshot of the command that is being run as well as the output.

Figured it out with the verbose command switch, it appears that our internal CA SSL chain was not trusted on CENTOS which was preventing the plugin from pulling correctly. Feel free to close thanks for your help!

Thanks for the follow up!