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slow nagiosXI login

Posted: Thu Nov 26, 2020 2:40 am
by erkanerturk
Hi

How can i disable api.nagios.com check at the login process. it slows down the login.. in httpd logs i see;
could not resolve host: api.nagios.com; name or service not known..

Re: slow nagiosXI login

Posted: Mon Nov 30, 2020 12:53 pm
by vtrac
Hi erkanerturk,
Just talk to our development team and they think that Nagios XI might be trying to verify license information. it would happen during any usage of the software, not just login

Also, based on the httpd log provided ... you might not have internet or proxy connection for your Nagios XI server.

Please refer to the below articles for "Using A Proxy Server" and "Problems Using Nagios XI With Proxies"
https://assets.nagios.com/downloads/nag ... Server.pdf
https://support.nagios.com/kb/article.php?id=147

Regards,
Vinh