Customizing Operations Screen View
Posted: Wed Dec 30, 2020 11:52 am
Hello folks,
Does anyone know of a way to customize the 'main' element in the Operations Screen view? I don't see any way to do it via the GUI.
Basically, we would like to add a way to show the service has been acknowledged/handled, being our support team uses this view on a monitor in our operations station for alerting.
I have created a copy and dug into the PHP (by no means my native lang) to see if there is a column that could be imported/added to the code. Not sure these libraries would allow.
If anyone has any suggestions either way, would be greatly appreciated
Does anyone know of a way to customize the 'main' element in the Operations Screen view? I don't see any way to do it via the GUI.
Basically, we would like to add a way to show the service has been acknowledged/handled, being our support team uses this view on a monitor in our operations station for alerting.
I have created a copy and dug into the PHP (by no means my native lang) to see if there is a column that could be imported/added to the code. Not sure these libraries would allow.
If anyone has any suggestions either way, would be greatly appreciated