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Performance graphs only showing one graph

https://support.nagios.com/forum/viewtopic.php?t=61546

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Performance graphs only showing one graph

Posted: Wed Feb 03, 2021 6:34 am
by noweda
Hello support,

we are using a Fujitsu script to check Fujitsu server hardware(s. https://support.ts.fujitsu.com/prim_sup ... README.txt). Today we added some counters to the check and are now facing the problem, that only one of the performance counters is displayed as a performance graph.
Here is the screenshot:
Fujitsu_Systemstate.png
Until about 11:40, the only counter, that existed was "PowerConsumption", therefore the value was between 150 and 200. After that I implemented all the temperature counters and only the counter "Ambient" is displayed as a graph (and the value dropped to 18).

Here is the output of the check at CLI. First without temperature sensors and second with:
Fujitsu_Systemstate_check_output.png
As far as I can see, the performance counters are formatted correctly, but nevertheless, only one graph is displayed.
Can you tell me, what we can do, to add all counters as graphs?

Best regards
Christoph

Code: Select all

Nagios XI - System Info
System
Nagios XI version: 5.7.4
Release info: ux010162.noweda.de 2.6.32-754.30.2.el6.x86_64 x86_64
CentOS release 6.10 (Final)
Gnome is not installed
Apache Information
PHP Version: 5.3.3
Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36
Server Name: ux010162.noweda.de
Server Address: 188.1.40.162
Server Port: 443

Re: Performance graphs only showing one graph

Posted: Wed Feb 03, 2021 5:22 pm
by benjaminsmith
Hi @noweda,

We have a knowledgebase article for troubleshooting these issues. Please follow the steps in the article below to increase the timeout an load_threshold ( to around 50-60) on this server. Then restart the npcd service and wait 15 minutes and let me know if you notice any improvement.

Nagios XI - Performance Graph Problems

If that does not correct the issue, please increase the verbosity of logging and post the output of the tail commands shown in the article.

Code: Select all

tail -f /usr/local/nagios/var/perfdata.log
# AND
tail -f /usr/local/nagios/var/npcd.log
Additionally, please send us system profile. Thanks, Benjamin

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button

Re: Performance graphs only showing one graph

Posted: Thu Feb 11, 2021 5:02 am
by noweda
Hello Benjamin,

thank you for your answer. We followed the KB article with no effect.

Here is the relevant output from perfdata.log with verbose looging:

2021-02-11 10:42:57 [83694] [1] Found Performance Data for UX81-040-010 / Fujitsu_Systemstate (Ambient=26C;37;42 Systemboard_1=30C;75;80 Systemboard_2=37C;75;80 CPU1=54C;100;101 CPU2=50C;100;101 MEM_A=35C;78;82 MEM_B=35C;78;82 MEM_C=36C;78;82 MEM_D=36C;78;82 MEM_E=34C;78;82 MEM_F=34C;78;82 MEM_G=34C;78;82 MEM_H=34C;78;82 PCH=42C;80;85 LOM=46C;67;70 PSU1_Inlet=28C;57;61 PSU2_Inlet=31C;57;61 PSU1=37C;103;107 PSU2=40C;103;107 PowerConsumption=186Watt)
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] No Custom Template found for check_fujitsu_irmc_system_state (/usr/local/nagios/etc/pnp/check_commands/check_fujitsu_irmc_system_state.cfg)
2021-02-11 10:42:57 [83694] [2] Template is check_fujitsu_irmc_system_state.php
2021-02-11 10:42:57 [83694] [2] RRDs::update /usr/local/nagios/share/perfdata/UX81-040-010/Fujitsu_Systemstate.rrd 1613036565:26:30:37:54:50:35:35:36:36:34:34:34:34:42:46:28:31:37:40:186

And npcd.log:
[02-11-2021 12:26:52] NPCD: Processing file 1613042807.perfdata.host with ID 140265003263744 - going to exec /usr/local/nagios/libexec/process_perfdata.pl -n -b /var/nagiosramdisk/spool/perfdata//1613042807.perfdata.host
[02-11-2021 12:26:52] NPCD: DEBUG: load 0.690000/30.000000
[02-11-2021 12:26:52] NPCD: ThreadCounter 1/5 File is 1613042807.perfdata.service
[02-11-2021 12:26:52] NPCD: Processing file '1613042807.perfdata.host'
[02-11-2021 12:26:52] NPCD: Regular File: 1613042807.perfdata.service
[02-11-2021 12:26:52] NPCD: Processing file 1613042807.perfdata.service with ID 140264992773888 - going to exec /usr/local/nagios/libexec/process_perfdata.pl -n -b /var/nagiosramdisk/spool/perfdata//1613042807.perfdata.service
[02-11-2021 12:26:52] NPCD: A thread was started on thread_counter = 1
[02-11-2021 12:26:52] NPCD: Processing file '1613042807.perfdata.service'
[02-11-2021 12:26:52] NPCD: Have to wait: Filecounter = 2 - thread_counter = 2
[02-11-2021 12:26:55] NPCD: No more files to process... waiting for 15 seconds
[02-11-2021 12:27:10] NPCD: Found 4 files in /var/nagiosramdisk/spool/perfdata/
[02-11-2021 12:27:10] NPCD: DEBUG: load 0.700000/30.000000
[02-11-2021 12:27:10] NPCD: ThreadCounter 0/5 File is .
[02-11-2021 12:27:10] NPCD: DEBUG: load 0.700000/30.000000
[02-11-2021 12:27:10] NPCD: ThreadCounter 0/5 File is ..
[02-11-2021 12:27:10] NPCD: DEBUG: load 0.700000/30.000000
[02-11-2021 12:27:10] NPCD: ThreadCounter 0/5 File is 1613042821.perfdata.service
[02-11-2021 12:27:10] NPCD: Regular File: 1613042821.perfdata.service
[02-11-2021 12:27:10] NPCD: A thread was started on thread_counter = 0
[02-11-2021 12:27:10] NPCD: Processing file 1613042821.perfdata.service with ID 140265003263744 - going to exec /usr/local/nagios/libexec/process_perfdata.pl -n -b /var/nagiosramdisk/spool/perfdata//1613042821.perfdata.service
[02-11-2021 12:27:10] NPCD: DEBUG: load 0.700000/30.000000
[02-11-2021 12:27:10] NPCD: ThreadCounter 1/5 File is 1613042822.perfdata.host
[02-11-2021 12:27:10] NPCD: Processing file '1613042821.perfdata.service'
[02-11-2021 12:27:10] NPCD: Regular File: 1613042822.perfdata.host
[02-11-2021 12:27:10] NPCD: A thread was started on thread_counter = 1
[02-11-2021 12:27:10] NPCD: Processing file 1613042822.perfdata.host with ID 140264992773888 - going to exec /usr/local/nagios/libexec/process_perfdata.pl -n -b /var/nagiosramdisk/spool/perfdata//1613042822.perfdata.host
[02-11-2021 12:27:10] NPCD: Processing file '1613042822.perfdata.host'
[02-11-2021 12:27:10] NPCD: Have to wait: Filecounter = 2 - thread_counter = 2
[02-11-2021 12:27:12] NPCD: No more files to process... waiting for 15 seconds



I sent you the system profile via PM.

Best regards
Christoph

Re: Performance graphs only showing one graph

Posted: Thu Feb 11, 2021 8:35 am
by noweda
Hello Benjamn,

in the meantime I was able to solve the problem with this KB article: https://support.nagios.com/kb/article.php?id=149

Code: Select all

root@ux010162:/tmp# ./fix_ds_quantity.sh -d /usr/local/nagios/share/perfdata/
[...]
Batch job finished at Thu Feb 11 14:07:43 CET 2021.
A total of 1177 file(s) were updated with a total of 3094 datasource(s).
Changes logged to the file /tmp/fix_rrd_ds.log
Thank you for your support.

Best regards
Christoph

Re: Performance graphs only showing one graph

Posted: Thu Feb 11, 2021 4:19 pm
by benjaminsmith
Hi Christoph,
in the meantime I was able to solve the problem with this KB article: https://support.nagios.com/kb/article.php?id=149
That's good to hear! Let us know if you need anything else or if it's ok to mark this as resolved.

Benjamin
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