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What should I do when my license expires?
Posted: Thu Feb 04, 2021 4:24 am
by Jupitertech
My Enterprise license is about to expire, but I plan to continue using it
as a Standard license without renewing it.
Do I need to change the license key or do anything else after the license expires?
Re: What should I do when my license expires?
Posted: Thu Feb 04, 2021 10:01 am
by benjaminsmith
Hi
@Jupitertech,
Once the enterprise license expires, those features will no longer be available but this will not affect the standard license. I've reached out to your customer success manager, and they will contact you to answer any questions you may have.
We'll leave this open and just let us know if you need anything else.
Benjamin
Re: What should I do when my license expires?
Posted: Thu Feb 04, 2021 10:06 am
by benjaminsmith
Hi,
Update. Looks like you are a reseller, and our partner manager will be following up with you soon!
--Benjamin