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Problem on alert email

Posted: Fri Jun 15, 2012 4:56 am
by surachai.ch
Hi,

How to configure Nagios XI to send alert mail only 'Critical' state and not 'Warning' state?

Regards,
Surachai

Re: Problem on alert email

Posted: Fri Jun 15, 2012 10:27 am
by lmiltchev
You can do it on two levels:

On the user level:
Go to: Configure->More Options->My Account Settings->Notification Options->Notification Preferences and clear the "Service Warning" check-mark box under "Notification Types". Click on "Update Settings".

On the service level:
Go to: Core Config Manager->Monitoring->Services-><find your service>->Modify->Alert Settings tab and choose your alerts (under "Notification options"). Click on "Save" and "Apply Configuration".

Note: Your check-mark boxes under the "Notification options" may be empty, because these are set in a template that you are using. Setting them on a service level will override the template for this particular service.

Hope this helps.