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Bogus License message
Posted: Thu Feb 25, 2021 11:22 am
by kendallchenoweth
I have several Nagios servers (version 5.5.11) that have an updated license according to the license info in the admin tab, but produce a login message box that says "Support and Maintenance Expired".
Why would we have this discontinuity?
Thanks!
Re: Bogus License message
Posted: Thu Feb 25, 2021 11:40 am
by gormank
I've seen that when the license status can't be checked over the internet. Try an update check since it also goes to the nagios site to get the version.
If you use a proxy, set the admin, proxy settings.
Re: Bogus License message
Posted: Thu Feb 25, 2021 4:55 pm
by benjaminsmith
Thanks
@gormank .
Are you able to ping/resolve the license server?
Code: Select all
ping api.nagios.com
nslookup api.nagios.com
Let us know. Thanks, Benjamin
Re: Bogus License message
Posted: Wed Mar 03, 2021 3:46 pm
by kendallchenoweth
That worked. Thanks!
Re: Bogus License message
Posted: Wed Mar 03, 2021 5:06 pm
by benjaminsmith
That worked. Thanks!
Your welcome!
We'll go ahead and close this thread.
Thank you for using Nagios.