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Service checks not updating in Nagios XI GUI with NDO-3
Posted: Mon Mar 01, 2021 11:57 am
by rdurga
Running NAGIOS XI 5.8.2 on RHEL 7, 64 bit manual install. When using NDO-3 service checks are not updating on the Nagios XI GUI. The checks are updating on the Nagios GUI.
Thank you
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Mon Mar 01, 2021 7:17 pm
by ssax
Please run these commands as root to downgrade NDO3 back to NDO2DB:
Code: Select all
systemctl stop nagios
cd /tmp
rm -rf /tmp/nagiosxi
wget https://assets.nagios.com/downloads/nagiosxi/5/xi-5.6.14.tar.gz
tar zxf xi-5.6.14.tar.gz
cd /tmp/nagiosxi
./init.sh
cd /tmp/nagiosxi/subcomponents/ndoutils
./install
systemctl enable ndo2db
If you have an offloaded database you will need to edit your /usr/local/nagios/etc/ndo2db.cfg file and update these before running the next command to start it up:
- You can get the info from your /usr/local/nagios/etc/ndo.cfg or from /usr/local/nagiosxi/html/config.inc.php
db_host
db_port
db_user
db_pass
Then run this command to start it up.:
Then edit your
/usr/local/nagios/etc/nagios.cfg and make sure this line is
uncommented/add it if needed:
Code: Select all
broker_module=/usr/local/nagios/bin/ndomod.o config_file=/usr/local/nagios/etc/ndomod.cfg
Make sure all occurrences of this line are commented:
Code: Select all
#broker_module=/usr/local/nagios/bin/ndo.so /usr/local/nagios/etc/ndo.cfg
Then start the nagios service:
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Tue Mar 02, 2021 9:42 am
by rdurga
While downgrading has been an option in the past, we want to upgrade to NDO3. We would like assistance in troubleshooting the issues.
Thank you.
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Wed Mar 03, 2021 6:26 pm
by benjaminsmith
Hi rdurga,
Is this is a production or test server? Please let us know. I would not recommend trying to troubleshoot this on a live production monitoring system.
Regards,
Benjamin
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Thu Mar 04, 2021 8:55 am
by rdurga
This is on our test server.
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Thu Mar 04, 2021 5:51 pm
by benjaminsmith
Hi,
Okay, to upgrade back to ndo3, run the following commands after extracting the 5.8.2 tarball.
Code: Select all
cd nagiosxi/subcomponents/ndo
./upgrade -f
--Benjamin
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Fri Mar 05, 2021 10:23 am
by rdurga
For our DEV server, we just upgraded to 5.8.2 and NDO3 is currently running.
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Fri Mar 05, 2021 6:13 pm
by benjaminsmith
HI,
For our DEV server, we just upgraded to 5.8.2 and NDO3 is currently running.
Great. How's everything going so far?
--Benjamin
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Mon Mar 08, 2021 9:26 am
by rdurga
The Service checks are not updating in the Nagios XI GUI. We see the changes in Nagios Core GUI. This was the problem I reported in the first post.
Re: Service checks not updating in Nagios XI GUI with NDO-3
Posted: Mon Mar 08, 2021 4:13 pm
by benjaminsmith
Hi
@rdurga,
Okay, let's get the system profile off this system and we'll review the logs. Thanks, Benjamin
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button