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Upgraded to 5.8.2 and all perf graphs "no data to display"
Posted: Fri Mar 05, 2021 8:55 am
by RyanMule
Hello all,
Recently updated from 5.8.0 to 5.8.2 and it appears it broke all the performance graphs for our drive usage checks. I have attached our profile as well. Could someone point me in the right direction to troubleshoot?
Thank you
Ryan
Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Fri Mar 05, 2021 4:10 pm
by dchurch
What's the output from
Code: Select all
ls -laR /var/nagiosramdisk/spool/perfdata/
Other things:
You have an
auditbeat process taking up a lot of CPU usage.
Similar issue reported here.
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Mon Mar 08, 2021 2:43 pm
by RyanMule
dchurch wrote:What's the output from
Code: Select all
ls -laR /var/nagiosramdisk/spool/perfdata/
Other things:
You have an
auditbeat process taking up a lot of CPU usage.
Similar issue reported here.
Thanks dchurch for looking!
Good to know about the audiobeats.
Here is the output.
drwxrwxr-x 2 nagios nagios 120 Mar 8 14:42 .
drwxrwxr-x 5 nagios nagios 100 Mar 4 11:01 ..
-rw-r--r-- 1 nagios nagios 3572 Mar 8 14:42 1615232554.perfdata.host
-rw-r--r-- 1 nagios nagios 258483 Mar 8 14:42 1615232556.perfdata.service
-rw-r--r-- 1 nagios nagios 4179 Mar 8 14:42 1615232567.perfdata.host
-rw-r--r-- 1 nagios nagios 261912 Mar 8 14:42 1615232569.perfdata.service
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Mon Mar 08, 2021 5:28 pm
by dchurch
I'm seeing that when a passive SNMP check comes in from DRFG01, it's announcing itself as drfg01, and it can't find the host to match it up to. Passive check results coming in, the host and the service are case sensitive. If you go into the CCM an de-capitalize where it says DRFG01, it should start capturing the check results again.
Is that the host you were seeing blank graph data for, or was it a different host?
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Tue Mar 09, 2021 9:40 am
by RyanMule
I am seeing it on multiple Hosts. For example the host "baynjps01" does not have perf data and in CCM everything is lower case.
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Tue Mar 09, 2021 2:40 pm
by dchurch
Do these hosts show up under Admin (top menu) => Unconfigured Objects (left menu)?
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Wed Mar 10, 2021 2:25 pm
by RyanMule
dchurch wrote:Do these hosts show up under Admin (top menu) => Unconfigured Objects (left menu)?
No they are not. Hosts listed there are routers and switches.
The issue seems to only be Windows machines if thats any help. Thank you.
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Thu Mar 11, 2021 3:51 pm
by dchurch
Try the remediation steps outlined on this page:
https://support.nagios.com/kb/article.php?id=9
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Fri Mar 12, 2021 4:26 pm
by RyanMule
Thank you, both first commands returned "1" and "200". So I dont think its that.
Re: Upgraded to 5.8.2 and all perf graphs "no data to displa
Posted: Mon Mar 15, 2021 11:21 am
by dchurch
Try editing
/usr/local/nagiosxi/html/config.inc.php and around line 50, change
'user' => 'nagios', to
'user' => 'ndoutils',.
E.g.:
Code: Select all
"ndoutils" => array(
"dbtype" => 'mysql',
"dbserver" => '192.168.<IP address hidden>',
'user' => 'ndoutils',