Nagios Support Forum

I noticed that, for some of my hosts, ncpa checks from the XI server are timing out. The common thread for those hosts is that they're running ncpa-2.3.1-1 and the others are running 2.2.2-1.

Are there any known issues?

The host shows as up in XI, but all of the service checks come back with " (Service check timed out after 60.01 seconds)".

I downgraded to 2.3.0 and it still failed to respond. I downgraded, again, back to 2.2.1 and it came back.

What are the operating systems/distros/architectures of the remote machines (clients)? What is the NCPA agent's version that you are running on them?
What kind of checks are the failing ones? Can you show us an example of the check that is timing out?

Sorry for the delay. It's still happening on 2.3.1

All checks are doing this. CPU Usage, Disk Usage on..., Memory Usage, etc. The all come back with:

Service check timed out after 60.01 seconds

If I roll it back to 2.2.2 it works.

With either version, the host status is fine, but all of the checks/services are what timeout.

All hosts are RHEL7. The agent that works is 2.2.2. Once upgraded to 2.3.x, host checks succeed, but all service checks on the host timeout.

Upgrade one of the systems to NCPA 2.3.1, then edit the ncpa.cfg on the remote system and under the [listener] section change this:
To this:
Then restart the ncpa_listener service:
Then run this check from an SSH session on the XI server and attach the full output of the command:
Then attach your ncpa_listener.log from the remote system after it times out.