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Unable to login to Nagios Fusion GUI

Posted: Wed Mar 17, 2021 9:18 am
by dlukinski
Please help with not being able to login to Nagios Fusion GUI

Reset nagiosadmin pwd via user reset script (admin script did not work) and now in the GUI
How to troubleshoot LDAP authentication?

Thank you

Re: Unable to login to Nagios Fusion GUI

Posted: Wed Mar 17, 2021 5:44 pm
by ssax
You can disable AD/LDAP auth from the CLI by temporarily moving the component out of there:

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mv /usr/local/nagiosfusion/html/includes/components/ldap_ad_integration /root/
Is the DB running?

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systemctl status mariadb || systemctl status mysqld
Try restarting it:

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systemctl restart mariadb || systemctl restart mysqld
Then login to the web interface and make sure nagiosadmin is set as local.

Then move it back:

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mv /root/ldap_ad_integration /usr/local/nagiosfusion/html/includes/components/
nagiosadmin should always be left a local user though.

You can follow this guide (they are the same steps for Fusion as the XI section):

https://support.nagios.com/kb/article/a ... n-600.html

What OS/version is the Fusion server running?

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uname -a
cat /etc/*release
Did you get any errors when running the password reset script? Make sure to wrap the password in single-quotes if there any special characters in it:

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/usr/local/nagiosfusion/scripts/reset_nagiosadmin_password.sh 'yourpassword'

Re: Unable to login to Nagios Fusion GUI

Posted: Tue Mar 23, 2021 12:55 pm
by dlukinski
Thank you

We've got it working for now, but the real issue is a LDAP/AD authentication in Nagios products vs Microsoft security approaches
- opening a ticket regarding that separately

Please close the thread

Re: Unable to login to Nagios Fusion GUI

Posted: Tue Mar 23, 2021 3:25 pm
by scottwilkerson
dlukinski wrote:Thank you

We've got it working for now, but the real issue is a LDAP/AD authentication in Nagios products vs Microsoft security approaches
- opening a ticket regarding that separately

Please close the thread
Locking thread