Nagios Support Forum

Posted: **Mon Mar 22, 2021 2:34 pm**

Nagios XI unable to create auto backup "The directory is likely not writeable by user 'nagios' or group 'nagios' - check permissions."

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ls -ld /store/backups/
drwxrwxr-x. 4 nagios nagios 33 Feb 12  2016 /store/backups/

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 ls -l /store/backups/
total 0
drwxr-xr-x. 5 root   root   45 Mar 22 07:02 mysql
drwxrwxr-x. 2 nagios nagios  6 Feb 12  2016 nagiosxi

While mysql backup is running.

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 du -sh *
11G     mysql
0       nagiosxi

If, I change the directory to /tmp/ then it says The directory exists and is writeable.

.

Posted: **Tue Mar 23, 2021 10:36 am**

What's the output from the following commands?

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ls -ld /store

Posted: **Tue Apr 06, 2021 8:54 am**

Here is the output.

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ls -ld /store
drwxr-xr-x. 3 root root 20 Feb 12  2016 /store

FYI in my newer version of Nagios it's able to do, with same permission.
Also tried change 0777 with owner nagios recursively over whole directory still not working.
But working with /tmp directory.

Any suggestions?

Posted: **Tue Apr 06, 2021 4:23 pm**

So I did some digging and apparently the code that indicates whether a directory is suitable to accept the automated backup -- has bugs. As such, whether the directory will actually work for backups has little or nothing to do with what the user interface will show you when selecting a backup directory.

Really, a more suitable check would be to just plug in the directory into the command line:

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sudo -u nagios [ -w "/path/to/directory" ]

Where you plug in the directory name in place of /path/to/directory.

Long story short, if you run that command to check your backup directory, you can safely ignore what the web interface says.

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