Nagios Support Forum

An issue was brought up to me today about users displayed in "Nagios XI > Admin > Manage Users" for administrators. 99% of the time I'm the one creating new user accounts in Nagios. I do this under my account, and we have roughly 26 total records. When I was out of the office last week, one of the other engineers needed to identify a user account. He logged in as himself and only had 5 records display. He used the Masquerade feature on my account and was able to then see all 26 records. I was able to confirm this by accessing the Nagios system using the nagiosadmin account, which was also only able to see a few users in the Manage Users section.

Is this intended functionality? I would imagine if a user is set as administrator, they would have access to manipulate any user account regardless of who generated it initially.

So I hate to ask this, but is his result count at the bottom of the list set to 5? (Multiple pages). Each user has their own session variables saved for result limits. Once we rule that one out, we'll dive a little deeper and see what's going on.

Result variables are user specific. Nice! Pretty sad when two guys missed that completely. Thank for the help Mike! I'm going to go ahead and turn in my keys now...