Nagios Support Forum

Hello,

I have installed Nagios LS with fullinstall script on a clean production server. In final installation step after giving license details and click on finish Install , getting gateway timeout. Please help with the installation.

Failed to load resource: the server responded with a status of 504 (Gateway Timeout)
/favicon.ico:1 Failed to load resource: the server responded with a status of 404 (Not Found)

I am able to see favicon.ico under html root folder.

ssl_error log :

[Tue Apr 06 01:17:50.885606 2021] [proxy_fcgi:error] [pid 894418:tid 140071768422144] (70007)The timeout specified has expired: [client 10.89.8.237:53564] AH01075: Error dispatching request to : (polling), referer: https://10.89.36.36/nagioslogserver/install
[Tue Apr 06 01:20:21.537150 2021] [proxy_fcgi:error] [pid 894418:tid 140071751636736] (70007)The timeout specified has expired: [client 10.89.8.237:53804] AH01075: Error dispatching request to : (polling), referer: https://10.89.36.36/nagioslogserver/install
[Tue Apr 06 01:30:30.182658 2021] [proxy_fcgi:error] [pid 894678:tid 140072280114944] (70007)The timeout specified has expired: [client 10.89.8.237:54816] AH01075: Error dispatching request to : (polling)
[Tue Apr 06 01:32:04.875046 2021] [proxy_fcgi:error] [pid 894418:tid 140073211311872] (70007)The timeout specified has expired: [client 10.89.8.237:54989] AH01075: Error dispatching request to : (polling), referer: https://10.89.36.36/nagioslogserver/install

ssl_access log :

10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/ HTTP/1.1" 307 -
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/install HTTP/1.1" 200 35953
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/css/normalize.css?ver=2.1.8 HTTP/1.1" 200 8052
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/css/bootstrap.3.min.css?ver=2.1.8 HTTP/1.1" 200 120968
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/css/jquery-ui-1.10.3.custom.min.css?ver=2.1.8 HTTP/1.1" 200 26998
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/css/main.css?ver=2.1.8 HTTP/1.1" 200 35210
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/bootstrap-progressbar.js?ver=2.1.8 HTTP/1.1" 200 6069
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/css/font-awesome.min.css?ver=2.1.8 HTTP/1.1" 200 31000
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/jquery-1.12.4.min.js?ver=2.1.8 HTTP/1.1" 200 97179
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/bootstrap.3.min.js?ver=2.1.8 HTTP/1.1" 200 35951
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/jquery-ui-timepicker-addon.js?ver=2.1.8 HTTP/1.1" 200 71890
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/help.js?ver=2.1.8 HTTP/1.1" 200 855
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/main.js?ver=2.1.8 HTTP/1.1" 200 21962
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/js/jquery-ui-1.10.3.custom.min.js?ver=2.1.8 HTTP/1.1" 200 228137
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/images/nagios_logo_white_transbg.png HTTP/1.1" 200 22699
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/images/footer_lodyas.png HTTP/1.1" 200 33702
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/images/shattered.png HTTP/1.1" 200 137733
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/fonts/Roboto-Black-webfont.woff HTTP/1.1" 200 24484
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/fonts/fontawesome-webfont.woff2?v=4.7.0 HTTP/1.1" 200 77160
10.89.8.237 - - [06/Apr/2021:01:30:19 +0800] "GET /nagioslogserver/media/favicon.ico HTTP/1.1" 200 5430
10.89.8.237 - - [06/Apr/2021:01:29:30 +0800] "GET /nagioslogserver/ HTTP/1.1" 504 247
10.89.8.237 - - [06/Apr/2021:01:31:04 +0800] "POST /nagioslogserver/install HTTP/1.1" 504 247
10.89.8.237 - - [06/Apr/2021:01:32:04 +0800] "GET /favicon.ico HTTP/1.1" 404 196

Hi,

It looks like you've got a ticket opened for this issue at:

https://support.nagios.com/tickets/scp/ ... p?id=13695

We'll close this out as it's a duplicate. Please follow up in the ticket.

Thanks!
Nagios Support Team