Please follow these instructions:
Please go to Admin > Manage Email Settings:
- Make sure Logging is checked
- Click the Update Settings button
Then run this tail command (and leave it running):
Code: Select all
tail -Fn0 /var/log/maillog /usr/local/nagiosxi/tmp/phpmailer.log /usr/local/nagiosxi/var/eventman.log
Then force a notification to be sent then send me the full output of the tail command above and any errors you see on the screen (
please test via the host from the instructions below exactly).
After you've done the steps above PM me a FRESH copy of your profile.zip, you can download it from Admin > System Profile > Download Profile.
Additionally, please send the output of this command:
- NOTE: You may need to adjust the -h 127.0.0.1, the -uroot, and -pnagiosxi in the command if your DB is offloaded to another server and/or you've changed the root mysql password
Code: Select all
echo "SELECT table_name AS 'Table', round(((data_length + index_length) / 1024 / 1024), 2) 'Size in MB' FROM information_schema.TABLES WHERE table_schema IN ('nagios', 'nagiosql', 'nagiosxi');" | mysql -h 127.0.0.1 -uroot -pnagiosxi --table
For Hosts
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Go to Home > Host Status:
- Find the Host and click on it
- Click the + tab
- Click the "Submit passive check result" link
- Select the Check Result and type in some text for the Check Output
- Click the Submit button
NOTE: By default, passive_host_checks_are_soft=0 is set in your /usr/local/nagios/etc/nagios.cfg, this differs from services in that when you submit a passive host check result it immeditely goes into a HARD state (and should send a notification if configured to) instead of going into a SOFT state like services do. (notifications are only sent on HARD states).
For Services
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Go to Home > Service Status:
- Find the Service and click on it
- Click the + tab
- Note these two rows:
State Type: Hard
Current Check: 1 of 4
Those columns tell the current State Type and the Current Check number. In order to generate a notification for a service you will need to submit MULTIPLE problem check results (the number that you need to submit is determined by the last number in the Current Check column, that is the max_check_attempts setting). For services, when you submit a passive check result, each result that you submit will be a SOFT state until you submit enough to hit the Max Check Attempts setting that you've defined on the service, only then will the service enter a HARD problem state which will generate the notification (just remember, notifications are only sent on HARD states).
- Click the "Submit passive check result" link
- Select the Check Result and type in some text for the Check Output
- Click the Submit button
- Submit as many as you need, right after another, until the service enters the HARD state so that a notification will be sent
NOTE: When coming from a HARD problem state (whether we are talking about hosts or services) if you submit an OK passive result it should fire off a recovery notification after a single passive result has been submitted.
