Antivirus Exclusions

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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andyb4u
Posts: 114
Joined: Tue Aug 15, 2017 1:58 am

Antivirus Exclusions

Post by andyb4u »

Hi. I have a couple of questions regards antivirus on the Nagios XI server:

Are there certain things (processes \ folders \ files) on the Nagios XI server that should be excluded from antivirus protection?

Are there are any known issues running Sophos on the Nagios XI server?
gsmith
Posts: 1253
Joined: Tue Mar 02, 2021 11:15 am

Re: Antivirus Exclusions

Post by gsmith »

Hi,

We haven't had any reports of problems due to Sophos.

There isn't anything Nagios related that needs to be excluded from
anti-virus software.

Is there anything else that you need help with?

Thanks
tony
Posts: 59
Joined: Sat Mar 08, 2014 5:49 am

Re: Antivirus Exclusions

Post by tony »

Are there no best practices around anti virus exclusions for Nagios?

Foe example when running active checks exclude the libexec directory as it contains the plugins, the nrpe daemon etc..
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Antivirus Exclusions

Post by benjaminsmith »

Hi Tony,

We have a general guide on the ports and protocols used by Nagios XI to assist with configuration.

Nagios XI Ports and Protocals

We usually recommend leveraging a test server in these cases to determine the impact of the application and then working with your security team on the proper settings. With each Nagios XI license, 3 activations are allowed: production, test, and backup. For situations like this, it's really beneficial to test out any changes or upgrades, before deploying them to the production instance.

Regards,
Benjamin
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Be sure to check out our Knowledgebase for helpful articles and solutions!
tony
Posts: 59
Joined: Sat Mar 08, 2014 5:49 am

Re: Antivirus Exclusions

Post by tony »

Benjamin

That did not answer my query regarding are there any best practices for anti virus exclusions
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: Antivirus Exclusions

Post by benjaminsmith »

Hi Tony,

While we are not experts in Sophos, I'd be happy to answer any product-specific questions you have on getting this set up in your environment. My recommendation would be to set a test instance and then try to work out any issues by adding exclusions as necessary. We currently do not maintain official guides on how to set up third-party Antivirus applications in Nagios XI.

The two main installation directories for Nagios XI are below.

Code: Select all

/usr/local/nagios/
/usr/local/nagiosxi/
Best Regards,
Benajmin
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
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