Nagios Support Forum

Posted: **Mon Jun 07, 2021 12:01 am**

Hi All,

We have recently tried upgrading Nagios XI from 5.6.10 to 5.8.3 offline.
The upgrade was completed successfully with no Error or Warning messages and all the Nagios XI packages were updated to 5.8.3 version. Please find the below details from the server.
$rpm -aq | grep nagiosxi
nagiosxi-nagvis-5.8.3-1.el7.x86_64
nagiosxi-wkhtmltox-5.8.3-1.el7.x86_64
nagiosxi-shellinabox-5.8.3-1.el7.x86_64
nagiosxi-nrpe-5.8.3-1.el7.x86_64
nagiosxi-nsca-5.8.3-1.el7.x86_64
nagiosxi-ndoutils-5.8.3-1.el7.x86_64
nagiosxi-nxti-5.8.3-1.el7.x86_64
nagiosxi-nrds-5.8.3-1.el7.x86_64
nagiosxi-nagioscore-5.8.3-1.el7.x86_64
nagiosxi-mrtg-5.8.3-1.el7.x86_64
nagiosxi-wmic-5.8.3-1.el7.x86_64
nagiosxi-5.8.3-1.el7.x86_64
nagiosxi-nagiosplugins-5.8.3-1.el7.x86_64
nagiosxi-pnp-5.8.3-1.el7.x86_64

The upgrade was performed with root user.
The challenge which we are seeing is that post the successful upgrade, we still can not see the version change on the Nagios XI console. It is still showing the version as 5.6.10.

I have attached the screenshot for reference.
Please help with your inputs for what is missed or needs a fix to make sure the upgraded version reflects on the console as well.

Regards
Vishal Dhote

Posted: **Mon Jun 07, 2021 12:28 pm**

The upgrade failed even though the RPMs show they have the latest version.

Please do this:

Download this file to your /tmp directory of your XI server:

Code: Select all

https://repo.nagios.com/nagiosxi-offline/nagiosxi-5.8.3-1.el7.x86_64.tar.gz

Then as root, run these commands on your XI server:

Code: Select all

cd /tmp
rm -rf nagiosxi
tar zxf nagiosxi-5.8.3-1.el7.x86_64.tar.gz
mv nagiosxi nag
cd nag
rpm2cpio nagiosxi-5.8.3-1.el7.x86_64.rpm| cpio -idmv
cd tmp/nagiosxi
./rpmupgrade

Then send us the full output. That should show us what it's failing on.

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