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Core Config Manager is crashing

Posted: Thu Jun 17, 2021 8:50 am
by dslaughter
I'm using chrome 91.0.4472.106

When accessing ccm if I try to select a node CCM will stop responding and may or may not display a message about page/script not responding. If I don't get the message the browser crashes. After restarting the browser the problem remains. I cannot use CCM now.


Please advise

Re: Core Config Manager is crashing

Posted: Thu Jun 17, 2021 3:30 pm
by vtrac
Hi,
How are you doing?

Please run the below commands on your Nagios XI machine:

Code: Select all

rm -rf /usr/local/nagios/etc/import/*

/usr/local/nagiosxi/scripts/reconfigure_nagios.sh

/usr/local/nagiosxi/scripts/repair_databases.sh
Now, could you please try doing "Apply Configuration"
Nagios XI GUI > Configure > Core Config Manager > Apply Configuration


Best Regards,
Vinh

Re: Core Config Manager is crashing

Posted: Fri Jun 18, 2021 9:14 am
by dslaughter
Thank you for your assistance. When I ran the first shell script it identified a duplicate service then I ran the second script and it fixed indexes. This seems to have fixed the problem. I can now edit services and was able to delete the duplicate service. I can select hosts in the drop down and the browser does not crash.

Thanks again. You can close this thread.

Re: Core Config Manager is crashing

Posted: Fri Jun 18, 2021 9:23 am
by vtrac
Great!! ..... glad your issue resolved. :-)

Locking thread!!