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Nagios XI Wizard is going to gateway time out
Posted: Mon Jun 21, 2021 10:56 am
by echonoc
Hello,
I have an issue related to Wizards in Nagios XI. When I use anyone wizard I can fill the data and select the services that I need to monitor, but when I click in finish option the process always give as response Gateway time out.
At the begging I thought that this issue was related to server performance then I perform the database offloading but the behavior still happening.
Someone knows how to prevent this behavior?
Re: Nagios XI Wizard is going to gateway time out
Posted: Tue Jun 22, 2021 1:19 pm
by ssax
Are you running EL8?
If so, please attach these files:
Code: Select all
/etc/php-fpm.d/www.conf
/etc/php.ini
/etc/httpd/conf.d/php.conf
Please PM me a copy of your profile, you can download it from Admin > System Profile by clicking the Download Profile button.
Re: Nagios XI Wizard is going to gateway time out
Posted: Tue Jun 29, 2021 9:33 am
by echonoc
Hi Ssax,
Thank you for your quick response. Yes, Nagios XI is running under EL8, attached you can find the files requested and the system profile.
Please let me know if you need more information.
Regards
Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.
Re: Nagios XI Wizard is going to gateway time out
Posted: Tue Jun 29, 2021 5:13 pm
by ssax
Please take the attached file, unzip it, and replace these files:
Code: Select all
/etc/php-fpm.d/www.conf
/etc/httpd/conf.d/php.conf
Then restart httpd/php-fpm:
Then refresh your XI web interface and try the wizard again.
Re: Nagios XI Wizard is going to gateway time out
Posted: Wed Jun 30, 2021 10:34 am
by echonoc
Hey Ssax,
I have done the process that you mentioned and now Wizard is working.
Thank you so much for your help.
Regards!
Cesar Valdez
Re: Nagios XI Wizard is going to gateway time out
Posted: Wed Jun 30, 2021 3:53 pm
by ssax
That's great to hear! Let us know when we're okay to lock this up and mark it as resolved.