Nagios Support Forum

Posted: **Mon Jun 21, 2021 11:20 am**

Hi,

Our Nagios NagiosXI Jobs monitoring displaying as warning but System Component Status is all green and also restarted all nagiosxi components using below commands (https://support.nagios.com/forum/viewto ... =6&t=33494) but still the same issue. Can you please have a look?

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service nagios stop
service npcd stop
service ndo2db stop (service doensn't)
service mysqld stop (service doensn't)
service postgresql stop (service doensn't)
service httpd stop
service crond stop
service crond start
service httpd start
service postgresql start
service mysqld start
service ndo2db start
service npcd start
service mariadb restart

Thanks

Posted: **Mon Jun 21, 2021 3:43 pm**

Hi,
How are you doing?
It is a good sign that your System Component Status are all green, meaning ALL monitoring engines are up and running.

The jobs monitoring displaying a warning for a particular job means that particular job is falling into the "w" (warning) or "c" (critical) defined values.

Can you please share (upload) screenshots of the jobs being in the "warning" state?

To help further investigate the issue, please upload (share) the "profile.zip".
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Config" > "System Profile" Menu
Click the "Download Profile" button

If you're unable to generate the the profile through the web interface,
please try generating it from the command line by running these commands as root:

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rm -rf /usr/local/nagiosxi/var/components/profile*

/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT

Best Regards,
Vinh

Posted: **Tue Jun 22, 2021 3:31 am**

@ vtrac : Hi

I'm good, thanks. Yourself?

I've PM'd system profile.

Here is the screenshot of the warning.

Posted: **Tue Jun 22, 2021 9:06 am**

Hi Bala,
Please resent the "profile.zip" as I did not see any attachment in the PM.

Also, did you have a chance to try those step suggested in my last replied?

Best Regards,
Vinh

Posted: **Tue Jun 22, 2021 10:13 am**

Hi Vinh,

Not sure what happened but PM'd now.

Also, did you have a chance to try those step suggested in my last replied?

Did you mean suggestion for generating profile?

Thanks
Bala

Posted: **Tue Jun 22, 2021 11:27 am**

Hi Bala,
Hope you are having a good day!!

Looks like you have a crashed database table. Please run the below command to repair DB:

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/usr/local/nagiosxi/scripts/repair_databases.sh

Please also run the below command to check "nagios" account, please post outputs if possible:

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chage -l nagios

Also, please run the below commands, please post outputs or screenshots if possible.

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systemctl stop crond
systemctl stop npcd
systemctl stop nagios
pkill -9 -u nagios

for i in $(ipcs -q | grep nagios |awk '{print $2}'); do ipcrm -q $i; done

rm -rf /usr/local/nagiosxi/var/dbmaint.lock
rm -rf /usr/local/nagiosxi/var/event_handler.lock
rm -rf /usr/local/nagiosxi/scripts/reconfigure_nagios.lock
systemctl start nagios
systemctl start npcd
systemctl start crond
systemctl restart httpd

Best Regards,
Vinh

Posted: **Tue Jun 22, 2021 12:00 pm**

Hi Vinh,

Thanks for the update and here all commands outputs.

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===============
REPAIR COMPLETE
===============
DATABASE: nagiosql
TABLE:
/var/lib/mysql/nagiosql ~
DATABASE: nagiosxi
TABLE:
/var/lib/mysql/nagiosxi ~

=======================
nagios database repair succeeded

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[root@localhost ~]# chage -l nagios
Last password change                                    : Apr 21, 2020
Password expires                                        : never
Password inactive                                       : never
Account expires                                         : never
Minimum number of days between password change          : 0
Maximum number of days between password change          : 99999
Number of days of warning before password expires       : 7

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[root@localhost ~]# systemctl stop crond
[root@localhost ~]# systemctl stop npcd
[root@localhost ~]# systemctl stop nagios
[root@localhost ~]# ps -ef | grep nagios
nagios     9395      1  0 Apr06 ?        00:05:00 /usr/local/nagios/bin/npcd -d -f /usr/local/na                                                             gios/etc/pnp/npcd.cfg
nagios    10675  10666  0 Feb19 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi                                                             /cron/cmdsubsys.php >> /usr/local/nagiosxi/var/cmdsubsys.log 2>&1
nagios    10685  10675  0 Feb19 ?        00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/cmdsu                                                             bsys.php
nagios    18727      1  0 Jun21 ?        00:00:03 /usr/local/nagios/bin/npcd -d -f /usr/local/na                                                             gios/etc/pnp/npcd.cfg
root     103196 127075  0 17:41 pts/0    00:00:00 grep --color=auto nagios
[root@localhost ~]# pkill -9 -u nagios
[root@localhost ~]#
[root@localhost ~]# ps -ef | grep nagios
root     103214 127075  0 17:41 pts/0    00:00:00 grep --color=auto nagios
[root@localhost ~]#
[root@localhost ~]#
[root@localhost ~]# ps -ef | grep nagios
root     103218 127075  0 17:41 pts/0    00:00:00 grep --color=auto nagios
[root@localhost ~]# for i in $(ipcs -q | grep nagios |awk '{print $2}'); do ipcrm -q $i; done
[root@localhost ~]# rm -rf /usr/local/nagiosxi/var/dbmaint.lock
[root@localhost ~]# rm -rf /usr/local/nagiosxi/var/event_handler.lock
[root@localhost ~]# rm -rf /usr/local/nagiosxi/scripts/reconfigure_nagios.lock
[root@localhost ~]# systemctl start nagios
[root@localhost ~]# systemctl start npcd
[root@localhost ~]#
[root@localhost ~]# systemctl start crond
[root@localhost ~]# systemctl restart httpd
[root@localhost ~]#

It's still a warning.

Thanks
Bala

Posted: **Tue Jun 22, 2021 1:37 pm**

Hi,
May I ask were there any changes to the system prior to this issue?

Please provide new system profile "profile.zip".

Also, please run and update outputs:

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cat /etc/cron.deny

cat /etc/cron.allow

Best Regards,
Vinh

Posted: **Tue Jun 22, 2021 1:44 pm**

Also, I could not find any host or service with the "rmfv170nxi1b" name in the "objects.cache" file as showed in the screenshot.

Please give me the host or service that is having issue.

What is the outputs of this command:

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/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

Best Regards,
Vinh

Posted: **Wed Jun 23, 2021 7:25 am**

Hi,

May I ask were there any changes to the system prior to this issue?

Answered via PM

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[root@localhost ~]# cat /etc/cron.deny
[root@localhost ~]# cat /etc/cron.allow
cat: /etc/cron.allow: No such file or directory
[root@localhost ~]#

Output of

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/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

PM'd

Thanks
Bala

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