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Issue deploying dashboards

Posted: Tue Jul 06, 2021 2:16 pm
by hbouma
We are attempting to deploy 3 dashboards to our 561 internal users. When we select the dashboards and users, we get an error:

Request-URI Too Long
The requested URL's length exceeds the capacity limit for this server.

We are running Nagios Fusion 4.1.9 on a RHEL 7 VM.

Re: Issue deploying dashboards

Posted: Wed Jul 07, 2021 9:30 am
by ssax
Please add this to /etc/httpd/conf/httpd.conf:

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LimitRequestLine 100000
LimitRequestFieldSize 100000
Then restart apache and try again:

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systemctl restart httpd
Let us know if that resolves it.

Re: Issue deploying dashboards

Posted: Wed Jul 07, 2021 9:52 am
by hbouma
Is there a specific part that this should be added to?

Re: Issue deploying dashboards

Posted: Wed Jul 07, 2021 10:57 am
by ssax
Just at the bottom is fine.

Re: Issue deploying dashboards

Posted: Wed Jul 07, 2021 11:54 am
by hbouma
I made the change and reloaded httpd. The issue still exists.

Re: Issue deploying dashboards

Posted: Wed Jul 07, 2021 4:10 pm
by ssax
Please run this command as root and attach the resulting /tmp/HTTPDFILES.zip file:

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zip -r /tmp/HTTPDFILES.zip /etc/httpd/conf/httpd.conf /etc/httpd/conf.d /etc/php.ini

Re: Issue deploying dashboards

Posted: Thu Jul 08, 2021 6:52 am
by hbouma
The ZIP was sent to you in a PM per our IT Security policy.

Re: Issue deploying dashboards

Posted: Thu Jul 08, 2021 1:19 pm
by ssax
Try adding them above this line:

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</VirtualHost> 
At the bottom of this file:

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/etc/httpd/conf.d/ssl.conf
Then restart apache and try again:

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systemctl restart httpd
If that doesn't resolve it, please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Re: Issue deploying dashboards

Posted: Fri Jul 09, 2021 7:30 am
by hbouma
That worked! Thank you! Please feel free to close the ticket.

Re: Issue deploying dashboards

Posted: Fri Jul 09, 2021 10:55 am
by vtrac
Great!! .... locking thread ... :-)