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Error when upgrading to Nagios XI 2011R3.1

Posted: Wed Jun 27, 2012 2:27 am
by governight
When we upgrade to Nagios XI 2011R3.1 the system went up and is running. But at the end of the upgrade process there was a mistake when trying to install the nagiosxi-deps-2011r3.1-1.noarch.rpm.

Has anyone the same error when upgrading the system and what are the reasons why...

We are using the VMWare-Image-Version of NagiosXI from your website....

The system seems to be up an running without any mistakes... ;-(

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Wed Jun 27, 2012 7:50 am
by scottwilkerson
This is a known issue, but should not affect the running of the system at all

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Wed Jun 27, 2012 8:24 am
by governight
OK. Thanks for your answer. So it will not be a problem with the next upgrade?

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Wed Jun 27, 2012 9:12 am
by mguthrie
Correct. We're changing how we do the package updates for this next revision so that it shouldn't throw errors like that.

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Thu Jun 28, 2012 6:24 am
by governight
Today i insatlled the new upgrade to XI 2011R3.2 and it was without any error messages. But there was the same problem as it was by the last upgrade. The Monitoring Engine was not up and running after the upgrade was finished and the workload on the operating systems was above 5.69. What is the reason why?

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Thu Jun 28, 2012 9:11 am
by mguthrie
There are a few systems where our upgrade scripts didn't apply the new kernel settings to the system. Try the solution posted in this FAQ and see if that resolves the issue.
http://support.nagios.com/wiki/index.ph ... 3.x_Issues

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Thu Jun 28, 2012 9:58 am
by governight
I do all the things are in the FAQ. The result of the sysctl -p command ist the following:

[root@SRV-HO-MON-01 etc]# sysctl -p
net.ipv4.ip_forward = 0
net.ipv4.conf.default.rp_filter = 1
net.ipv4.conf.default.accept_source_route = 0
kernel.sysrq = 0
kernel.core_uses_pid = 1
net.ipv4.tcp_syncookies = 1
error: "net.bridge.bridge-nf-call-ip6tables" is an unknown key
error: "net.bridge.bridge-nf-call-iptables" is an unknown key
error: "net.bridge.bridge-nf-call-arptables" is an unknown key
kernel.msgmnb = 131072000
kernel.msgmax = 131072000
kernel.shmmax = 4294967295
kernel.shmall = 268435456
[root@SRV-HO-MON-01 etc]#

What is about the errors? I'am waiting for the results of the changes......

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Thu Jun 28, 2012 10:59 am
by mguthrie
Try:

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sysctl -e -p
which will bypass the errors, and should push the new values. You can verify them with:

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sysctl -A | grep kernel.msg
If the new settings are applied, lets run the following just make sure all services get restarted cleanly.

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service npcd restart
service nagios stop
killall -9 nagios
service nagios start
service ndo2db restart
After the restarts, let the system run for a bit and see if the load levels out.

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Fri Jun 29, 2012 2:43 am
by governight
i chosse the short version and reboot the system after i entered the parameter into the config-file. After reboot the system run without any errors or a high cpu-load since yesterday... so it seems to be affected...

Re: Error when upgrading to Nagios XI 2011R3.1

Posted: Fri Jun 29, 2012 8:52 am
by scottwilkerson
Excellent.