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Nagios service checks pending in nagiosXI but fine in core
Posted: Thu Jul 22, 2021 7:45 am
by deek
Hi,
We are facing the the issue with the service check pending in nagiosXI, the service check is pending in NagiosXI however it is working fine in core and shows the status green where as the service status is graded out in nagiosXI.
Screenshot of service in nagios core.
nagios_core_ss.PNG
Screenshot of service in NagiosXI.
service_nagiosXI_ss.PNG
Re: Nagios service checks pending in nagiosXI but fine in co
Posted: Thu Jul 22, 2021 2:05 pm
by gsmith
Hi
Is it just one Service Check or all the Service checks?
Thx
Re: Nagios service checks pending in nagiosXI but fine in co
Posted: Fri Jul 23, 2021 3:23 am
by deek
Hi,
It is for all newly added services checks.
Thanks
Re: Nagios service checks pending in nagiosXI but fine in co
Posted: Fri Jul 23, 2021 9:29 am
by gsmith
Hi
Please edit /etc/php.ini and update to the following values:
max_input_vars = 50000
memory_limit = 1024M
max_execution_time = 120
max_input_time = 300
After updating the file please restart the Apache2 service.
Let me know the results.
Thanks
Re: Nagios service checks pending in nagiosXI but fine in co
Posted: Thu Jul 29, 2021 4:08 am
by deek
Hi gsmith,
The below solution did not help the state remains same.
Re: Nagios service checks pending in nagiosXI but fine in co
Posted: Thu Jul 29, 2021 11:13 am
by gsmith
Hi,
Ok - please get a System Profile and send it to me.
To send us your system profile.
1. Login to the Nagios XI GUI using a web browser.
2. Click the "Admin" > "System Profile" Menu
3. Click the "Download Profile" button
4. Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.
Thanks